Once you answer correctly, this device also becomes your usual device for Internet Banking. If you also login to Internet Banking through your office PC later, you will be prompted to answerĪ question. Usual device is the device through which you have logged in to Internet Banking to set or verify your questions and answers.Įxample: You logged in from your Home PC, set answers to 3 questions andĬonfirmed it with OTP(one time password), then this becomes your usual device for Internet Banking. You can click on the top right menu button of the app andĬlick “Get New S/N” for the new serial no.Įnsure enhanced online security with Adaptive Authentication In case of Token Verification failure for reasons other than above, please retry to register with a new serial no.Please check your SIM Card validity and ensure that the verification sms is sent successfully before proceeding to the next step in the app registration Your Verification SMS was not successfully sent.In case the activation code has expired, you can retry app registration with a new serial no. You are entering wrong activation code or your activation code has expired.Please check the data connectivity of your device and retry Your data connectivity is switched off.If you have a problem during activation, it could be because of any of the following reasons In case you have not received the activation code email, please check your email SPAM folder.Please note that the activation code is sent on the email id and mobile number registered with the Bank.Netsecure will be enabled automatically after 24 hours.You will be able to access your account but will not be able to do any transaction which requires you to enter Netsecure code for validation.Five consecutive unsuccessful attempts to enter Netsecure code will disable your Netsecure code for the day.You need to have mobile phone with Android version 4.3 and above or Iphone with iOS Version 6 and above to use Netsecure with Mobile App. Follow the steps on Internet Banking to complete the registration process.Install the “Axis Netsecure” app from the app store on your device.Existing NetSecure Users can switch to “NetSecure with Mobile App” using the switch Netsecure option by logging into Internet Banking ->Services->Other Services.While login to Internet Banking you would get the option to choose Netsecure with SMS or Netsecure with Mobitoken, select “Netsecure with Mobile App” option on the registration page.NRI customers must ensure that their email id is registered with Axis Bank.Resident customers must ensure that their mobile no.You need to have mobile phone with Android or IOS.You can generate Netsecure code using Mobile Netsecure App To enable it, click on the “Enable Login ID” link in the login page to commence If you login incorrectly multiple times, your Internet banking access gets locked.If you have forgotten your password and want to reset it, you can click on “Reset Here” link in the login page to commence.When you login to Internet Banking for the first time after registration, you will have to set three security questions and their answers.,and clicking on “Personalise your Login ID” You can create this Login ID only once by logging in to Internet Banking, going to My Profile
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